Contents

Enterprises worldwide are undergoing digital transformations to stay competitive in an increasingly tech-driven economy. However, this shift is not without its challenges, particularly in the realm of observability and sustainability. Research indicates that 70% of enterprise digital transformation efforts fail, often due to a lack of comprehensive observability into the organisation’s IT ecosystem. The complexity of managing an expanding ICT stack—spanning cloud and on-premise environments, device ecosystems, IoT deployments, and enterprise websites—has resulted in fragmented data silos and inconsistent oversight.

This fragmentation poses a dual challenge for enterprises: the lack of a unified view of IT operations hampers resource optimisation and alignment with business objectives, while the absence of standardised methodologies to measure and manage the environmental impact of digital operations undermines sustainability efforts. The ICT industry emits 4% of global GHG emissions today, and within that Enterprise IT, responsible for 1% —equivalent to the carbon footprint of the United Kingdom—faces emissions from diverse sources, including data centres, devices, and digital services. Existing frameworks fail to quantify these emissions holistically, as IT asset data, from device inventories to SaaS license usage and cloud consumption, remains siloed across departments, spreadsheets, and fragmented management platforms. These platforms typically include a complex web of MDMs and  IT service management (ITSM), digital asset management (CMDB), IT monitoring (ITOM), enterprise service management (ESM) and remote support, making comprehensive analysis nearly impossible.

This whitepaper presents a structured methodology for addressing these challenges through Antarctica’s Proprietary Sustainable IT solution. Antarctica’s SaaS consolidates fragmented Enterprise IT usage into a single, cohesive framework, offering enterprises a unified view of their digital operations. Beyond integration, the solution embeds a robust layer of sustainability, leveraging advanced methodologies to calculate and visualise emissions across an enterprise IT stack.

By uniting data observability and sustainability metrics, Antarctica’s proprietary methodology enables enterprises to achieve two critical objectives. First, it establishes a clear, quantifiable baseline for beginning your digital transformation efforts. Second, it provides actionable insights for optimising IT operations, reducing emissions, and aligning digital strategies with enterprise-level environmental, social, and governance (ESG) goals. With these two objectives in mind, this paper details the technical methodologies underpinning the solution, illustrating how usage, finance, energy consumption and emissions are measured across diverse IT infrastructure components.